Tahor

The client

Tahor digitises Nigeria’s laundry and cleaning industry, running the full workflow from collection to delivery with item-level accountability across Lagos, Abuja, and Port Harcourt. Every garment is barcode-tagged and photographed at intake, riders are GPS-tracked, and losses are covered by item-level insurance — answering the fact that "Nigeria spends billions on laundry and cleaning every year — and almost none of it is tracked, insured, or accountable." Beyond households it serves hotels, hospitals, and offices on SLA contracts, and signs independent laundromats onto its software and supply chain.

The problem

Bringing item-level accountability to a cash-based, largely informal trade — tracking every garment through third-party operators while still accepting cash, transfer, and USSD payments.

What we built

• —Pickup booking in under a minute with live GPS tracking
• —Per-item barcode tags and intake photos
• —Item-level insurance against loss and damage
• —Monthly subscriptions bundling laundry and home cleaning
• —Industrial linen service with SLA contracts for hotels and hospitals
• —Operator network putting independent laundromats on Tahor’s software

The outcome

Holds a 4.8 average rating across household and institutional accounts, turning an untracked service into one with a receipt, a timeline, and cover for every item.